5 January 2018. I had the same problem when I originally linked Alexa and Sonos one song would play and then I lost all control of the device from there.
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I have a multi speaker setup PlayBase Sub two Sonos Ones.
Why does alexa only play one song. The problem is that it stops after one song. I can request a playlist artist song or station from Amazon music and it will play. Why does Alexa ask me what do I want to play next when I ask to play next song.
This could be due to several reasons such as multiple Alexa accounts linking to the same HEOS account same Alexa account linking to multiple different HEOS accounts or other connection bugs between Alexa. Voice commands to Alexa work perfectly. Alexa only playing one song then stopping on all 4 of my Alexas.
Amazon support is very uninformative about the problem although it seems that many people are calling them about it. I was able to fix it by.
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